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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Villegas

April 23, 2026

1  out of  5
rating by Carlos Villegas
"This is a very unprofessional team. Multiple calls with no call back as promised. The state farm claim process is a joke. Please do not go with state farm especially this office, all you will get is a run around with no help whatsoever. They are good at taking your money but no help when it comes to paying out when needed. I would give them a zero if that was an option."
We responded:
"Dear Mr. Villegas, I hope this message finds you well. It appears there may be some confusion regarding your current insurance provider, as our records indicate that you have never been a customer of State Farm -TeamChavira.com. Given this, it is difficult to understand how any charges could have been made to you by our company. At State Farm - TeamChavira.com, our priority is always to provide exceptional service to our policyholders. While we strive to assist with various insurance-related inquiries as a courtesy, it is important to note that support is generally limited to our own clients. To draw a parallel, it would be unusual to expect Progressive or USAA to assist with a State Farm policy. I understand that not having a dedicated agent may have contributed to this situation. However, most of these type of insurance providers offer some type of 1800 number line that can assist you directly with your policy needs in the future. Please feel free to reach out if you have any further questions or require clarification. Agent - Mark Chavira"
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Robert Shamy

April 17, 2026

5  out of  5
rating by Robert Shamy
"Luis from Mr. Chavira's office was fantastic! He helped me fix an issue with my parents policy and did it professionally, courteously and quickly. I highly recommend the agency."
We responded:
"Thank you Mr. Shamy! It's always a pleasure seeing you."
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Pablo Pabon

February 4, 2026

5  out of  5
rating by Pablo Pabon
"I received excellent service from my new agent Mr. Mark Chavira explain every detail of my auto and renter policies to me. He assisted me with everything detail of my policies."
We responded:
"Thank you Pablo! Very happy to have you as a new client and please let me know if you need any more swag for your neighbors! "
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Tammy Avent

September 17, 2025

5  out of  5
rating by Tammy Avent
"While planning for retirement and existing my current plan (medical, dental, life, automobile and home insurance) this office is outstanding in preparation."
We responded:
"TAMMY!!! Thanks for the review. I am so happy we have been able to help you with everything. Please know no matter what, I am a phone call away! - Mark "
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Chikis

August 27, 2025

5  out of  5
rating by Chikis
"Staff were so friendly as soon as I walked in. They assisted me and explained exactly what I was covered for. I understood the coverages, and left knowing I truly cared by Mark Chavira State Farm office. Thanks 🙏🏻"
We responded:
"Thank you for the great review! If we can ever make your experience even more exceptional, please let me know! - Mark "
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jacqueline Medina

July 30, 2025

5  out of  5
rating by jacqueline Medina
"Mark is amazing! He’s Quick to respond and answer any questions You may have. Treats his customers like family. 10/10 would recommend!"
We responded:
"JACKIE!!!! This review made me smile! It's been nothing but a pleasure being your agent. May blessings continue to come your way. - Mark "
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Normann Seiler

July 29, 2025

5  out of  5
rating by Normann Seiler
"I had a fantastic experience working with my State Farm insurance agent. From the very beginning, they were professional, attentive, and genuinely cared about finding the right coverage for my needs. They explained everything clearly and took the time to answer all my questions without rushing me. I really appreciated their patience and honesty throughout the process. It’s rare to find such a helpful and trustworthy agent these days, and I feel confident knowing that I have someone I can rely on. I highly recommend this State Farm agent to anyone looking for personalized and dependable service."
We responded:
"Mr. and Mrs. Seiler! I always love when you guys come to the office. Thank you for always bringing cheer and joy to our conversations. - Mark "
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Adrian Juarez

July 17, 2025

5  out of  5
rating by Adrian Juarez
"Brenda was an amazing help with my insurance thank you so much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steven Martinez

July 17, 2025

5  out of  5
rating by Steven Martinez
"Thank you so much Brenda for helping me with my home and life insurance. Your assistance was amazing. As well with Agent Mark and team chavira Jasmine and Fernando. What an amazing team!"
We responded:
"Thank you so much for your wonderful review! Brenda, Mark, Jasmine, Fernando, and the entire Team Chavira truly appreciate your kind words. We’re delighted to have been able to assist you with your home and life insurance. Your satisfaction is our top priority, and we look forward to continuing to support you in the future!"
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Kylie Siqueiros

July 17, 2025

5  out of  5
rating by Kylie Siqueiros
"If you are looking for a good bundle of home and aurp insurance team chavira is the place to go. I couldn't be more content with my home and auto insurance thank you Brenda"
We responded:
"We’re so happy to hear that you’re content with your home and auto insurance bundle! Thank you for trusting Brenda and Team Chavira with your insurance needs. It means a lot to us to know you had a positive experience. Please don’t hesitate to reach out if you ever need anything else!"
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Alfredo Gardea

July 17, 2025

5  out of  5
rating by Alfredo Gardea
"Absolutely love my insurance agent and his team! I couldn't be more happier with my home and auto insurance thank you team chavira. Brenda, Mark, Jasmine and Fernando may God bless you 4"
We responded:
"Thank you for the heartfelt review! Brenda, Mark, Jasmine, Fernando, and the whole Team Chavira are grateful for your kind words and blessings. We’re thrilled that you love your insurance coverage and the service you’ve received. It’s a pleasure to serve you!"
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Gabriela Colon

July 17, 2025

5  out of  5
rating by Gabriela Colon
"Team Chavira is the place to get assistance for your car life or home insurance! Thank you so much Brenda Delgado for the help"
We responded:
"Thank you for your trust and recommendation! Brenda Delgado and the entire Team Chavira are happy to have been able to assist you with your car, life, and home insurance needs. We appreciate your support and look forward to helping you again whenever you need us!"
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Yvette Garcia

July 15, 2025

5  out of  5
rating by Yvette Garcia
"Brenda mark jasmine and Fernie are an amazing service the process of getting my life insurance policies so easy and fast!!!! Amazing team Thank you team chavira"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julz Holguin

July 15, 2025

5  out of  5
rating by Julz Holguin
"Best insurance place to go to! Thank you team chavira"
We responded:
"Wow, thank you so much for the 5-star review! We're incredibly proud of our team and their dedication to providing top-notch service. "
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Martin Suarez

July 15, 2025

5  out of  5
rating by Martin Suarez
"Mark, Brenda, Jasmine & Fernando are the best team for State Farm! Thank you for the help I am extremely satisfied with my auto & life insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Salvador Pariente

February 2, 2025

5  out of  5
rating by Salvador Pariente
"Very friendly and helpful staff"
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Iris Kerwin

January 9, 2025

5  out of  5
rating by Iris Kerwin
"Mark and his team are amazing. Mark spent a lot of time customizing my policy. He tried different scenarios to make sure I was happy with the coverage and the price. He was very kind and patient with all my requests He is very knowledgeable and if he doesn't know the answer he will find out. His team is the same - very friendly, personable, and accommodating. This office goes above and beyond."
We responded:
"Thank you for the kind words Iris! "
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Luz Elena Ramos

October 3, 2024

5  out of  5
rating by Luz Elena Ramos
"Excellent experience, i was in and out. Very friendly as well. The pen joke was hilarious!🤣"
We responded:
"Thank you for the kind words. As for our pens .. our pens are legendary! Thanks for coming by. -Team Chavira "
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Youcan seeme?

September 11, 2024

5  out of  5
rating by Youcan seeme?
"This was very epic"
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julissa viveros

September 11, 2024

5  out of  5
rating by julissa viveros
"He was great and helped me get out of a horrible insurance policy I was in before. This is a great company to go to even if you’re young!"
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Yvonne Diaz

August 28, 2024

5  out of  5
rating by Yvonne Diaz
"Office of Mark Chavira was a Great Help to me Jasmin was of Great help!!!!!"
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Jazmine Uribe

August 26, 2024

5  out of  5
rating by Jazmine Uribe
"Getting my pet insurance and renter's insurance with Team Chavira has been a smooth process. They double-check the process to make sure they catch any issues on time. 10/10 recommend"
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Filomena Randolph

August 26, 2024

5  out of  5
rating by Filomena Randolph
"Friendly & very helpful I recommended 100 percents with family & friends."
We responded:
"It's always a pleasure to see you Ms. Randolph. Thank you for your trust and kind words. "
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Valerie Salcido

August 23, 2024

5  out of  5
rating by Valerie Salcido
"Mark and his team are extremely professional and patient when answering questions regarding my policies and have done an amazing job educating me on investing my savings with State Farm, I will be recommending them to my family and friends."
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Sandra Meza

August 12, 2024

5  out of  5
rating by Sandra Meza
"Excellent service!! I got the help I was looking for. Ms Jasmine was very patient and attentive to my needs. Definitely recommended!"